Report a problem
A report of a breach is reviewed within one working day. The more precisely the advertisement or account is identified, the faster the decision.
How to report
About an advertisement — via the “Report” button on its page. The report is linked to the advertisement automatically; no link needs to be provided.
About a user — via the same button on their profile page. In a chat, a complaint about the other party is available from the conversation menu.
About a provider card — via the “Report this card” button on its page. No account is needed for this.
For other matters, including where an advertisement has already been deleted, write to info@nordo.ee. Attach a link, a screenshot and the date — without them the circumstances are harder to establish.
What happens next
A report is registered and reviewed by a moderator. The reporting party is informed of the outcome: the breach is either confirmed or not confirmed.
Where a breach is confirmed, the advertisement is withdrawn or the provider card is removed from the catalogue, and its author receives a notice stating the reason. Repeated breaches lead to restriction of the account.
Knowingly false reports made with the aim of harming another user are themselves a breach of the rules.